In order to receive a repair status please fill out the following information and submit the form.
We are not able to provide repair status updates over the phone. Please fill out the repair status form below to receive a status.
We are currently opening all packages after two or three business days for ours employees safety due to the Covid-19, after we sanitize all units for techs to inspect for status.
The product that you have inquired about has not yet been logged into our system (approximately 3-5 business days* from the time we receive your product) or has not yet been received.
The product that you have inquired about has not yet been logged into our system (approximately 3-5 business days* from the time we receive your product) or has not yet been received.
We know you need to get your question answered quickly. Following guidance from local health authorities, we’re currently operating with limited support staff.
As a result, we’re experiencing longer than usual wait times. We apologize for this delay.
We will email you the status of the repair approximately 3-5 business days* from the time we receive your product.*Actual times may vary. Seasonal volume may add more time.